Fulfill and Update Orders on TikTok Shop

Fulfill and Update Orders on TikTok Shop

After synchronizing your products from Shopify with your TikTok store, you can start receiving orders from customers. To fulfill these orders and update their status in Shopify, you need to follow a few steps:

1. Receiving an order in TikTok Shop: When a customer places an order in TikTok Shop, you will receive a notification in the “Orders” section of your TikTok Shop account. Click on the order to view its details.
2. Process order: This includes packaging the product(s), adding the necessary shipping labels or customs forms, and arranging for the shipment to be sent to the buyer.
3. Updating the order status in Shopify: After processing your order, you need to update its status in Shopify to reflect the completion of the order. You can do this by going to the “Orders” section of your Shopify account, finding the order and updating its status to “Completed”.
4. Provide tracking information: When you update the status of an order to ‘Completed’, you’ll be able to provide tracking information to your customer. This will allow them to track the shipment and receive updates on its status.

By following these steps, you can ensure that your customers receive their orders on time and that your Shopify records are up-to-date. It’s important to keep track of the order fulfillment process to maintain a good reputation and ensure customer satisfaction.

In addition, it is recommended to use a shipping and fulfillment app that integrates with both Shopify and the TikTok store. These apps can automate the order fulfillment process and help you track orders more efficiently. Examples of such apps are ShipBob, ShipStation and Easyship.

Fulfilling orders placed on TikTok Shop and updating their status on Shopify is an important part of selling on this platform. By following these steps and using shipping and fulfillment apps, you can streamline the order fulfillment process and provide a better shopping experience for your customers.

Need more information on TikTok Shop?
Visit: https://www.silksoftware.com/tiktokshop/