Offering Affordable and Fast Shipping to Your BigCommerce Customers
As an eCommerce business owner, ensuring fast and affordable shipping is critical to the success of your online store. BigCommerce gives you access to a variety of shipping and integration options that can streamline your shipping process and increase customer satisfaction. In this article, we’ll look at best practices for offering affordable and fast shipping to your BigCommerce customers.
-
- Offer free shipping. One way to encourage customers to buy is to offer free shipping. You can set a minimum order amount for free shipping or offer one for all orders. Free shipping can increase your conversion rate and average order value.
- Use real-time shipping rates. With real-time shipping rates, your customers can see exact shipping rates based on location and order weight. This can prevent abandoned carts and increase customer satisfaction.
- Use shipping companies – BigCommerce integrates with multiple shipping companies such as USPS, FedEx, and UPS. By using these carriers, you can offer your customers multiple shipping options and ensure fast and reliable delivery.
- Offer international shipping. Don’t limit your business to local customers. Expand your options by offering international shipping. BigCommerce integrates with several international carriers such as DHL and Australia Post to help you ship orders anywhere in the world.
- Provide tracking information: Customers appreciate being able to track their orders. Providing tracking information can improve customer satisfaction and reduce support requests. BigCommerce integrates with multiple carriers to automatically update tracking.
- Use shipping zones: Shipping zones allow you to set different shipping rates for different regions. This allows you to offer affordable shipping options to customers in different parts of the world.
- Offer in-store pickup: If you have a physical store, consider offering in-store pickup as an option. This can save shipping costs and provide a convenient option for local customers.
Offering fast and affordable shipping is critical to the success of your online store. By applying the recommendations in this article, you can streamline your delivery process and increase customer satisfaction. With shipping options and BigCommerce integrations, you have everything you need to give your customers the best shipping experience.
Visit the BigCommerce website to learn more!
To learn more, check out this post: What is BigCommerce?
Let’s Talk
Turn your B2B goals into reality and build a better business online today with out leading B2B experts.